FIRST TRAVEL U.K. Ltd.
TERMS AND CONDITIONS
FIRST TRAVEL U.K. Ltd. (‘the Company’) agrees to hire to the customer (‘the customer’) the vehicle(s)
upon the following Terms and Conditions.
The hire charge is payable in full at the time of booking. The Company will issue a receipt and confirmation for the booking.
The customer shall be responsible for the conduct of all passengers. We reserve the right to invoice or make a charge to
the customers credit card for any losses, repairs, replacement or valeting costs resulting from damage or fouling to the vehicle(s)
or its/their fixtures caused by the customer or their clients.
The Company reserves the right to refuse to carry any passenger who is thought to be under the influence of alcohol or
drugs at no loss or expense to ourselves.
The Company maintains a strict non-smoking policy in all its vehicles.
It is not permitted to carry or consume food or drink in the vehicle.
The Company will not tolerate any verbal or physical abuse directed to its Chauffeurs or other staff.
Vehicles are fully insured for third party and passenger claims. However, whilst every care may be taken, customers personal
property is carried entirely at their own risk and no responsibility can be accepted for loss or damage of/to those items.
Responsibility lies with the customer to ensure that baggage is accounted for and loaded into/unloaded from the vehicle
prior to leaving the point of departure/arrival.
The Company will use reasonable means to ensure that the vehicle(s) arrive(s) at the agreed time and that they reach their
destination on time. Customers should make sure they leave sufficient time to reach their destinations. The Company accepts
no responsibility whatsoever for any delays however caused.
The Company allows a reasonable amount of luggage to be carried in its vehicles. Luggage , which in the opinion of the
Driver amounts to excessive weight or amount will not be carried. A separate luggage vehicle or trailer can be supplied at
an additional cost. Please ask if unsure.
The Company reserves the right to sub contract to other companies should the need arise.
24 HOURS PRIOR TO THE DATE OF TRAVEL; FULL AMOUNT OF TOTAL INVOICE CHARGED
24 TO 48 HOURS PRIOR TO THE DATE OF TRAVEL; 50% OF TOTAL INVOICE CHARGED
48 HRS TO 7 DAYS PRIOR TO THE DATE OF TRAVEL; 10% OF TOTAL INVOICE CHARGED
OVER 7 DAYS PRIOR TO THE DATE OF TRAVEL; £10.00 BOOKING FEE
The Company will endeavour to meet the client at the allotted place at the allotted time, we generally allow 45 mins. to
1 hour for International flights to clear after landing and 20 to 30 mins. for Domestic flights to clear. Please phone if
you are a light traveller or are delayed at baggage reclaim or customs.
First Travel UK Ltd. reserves the right to amend its Terms and Conditions at any time without prior notice.